Privacy Policy

Effective Date: March 19, 2026 Last Updated: March 19, 2026

Quality Bytes ("we," "us," or "our") is committed to protecting the privacy and security of the information we process. This Privacy Policy describes how we collect, use, and handle data when you use our services, including our middleware integration, Apache NiFi support, and WhatsApp Business API solutions.

1. Information We Collect

We collect information necessary to provide our development and support services. This may include:

• Contact Information: Name, email address, and phone number provided during service inquiries or support requests.
• Technical Data: IP addresses, browser types, and system logs relevant to the maintenance of middleware systems and API integrations.
• Platform Data: If you use our services in connection with Meta Platforms (such as the WhatsApp Business API), we may process data received through Meta’s APIs as authorized by you and in accordance with Meta’s Platform Terms.

2. How We Use Your Information

We use the collected data solely for the following purposes:

• To provide, maintain, and support our middleware and development services.
• To communicate with you regarding project updates, support tickets, and service SLAs.
• To comply with technical requirements and security protocols for API integrations.
• To improve the functionality and security of our systems.

3. Data Sharing and Disclosure

Quality Bytes does not sell, rent, or trade your personal information to third parties. We do not share your data with other companies for marketing or any other commercial purposes. We only disclose information in the following limited circumstances:

• Service Providers: We may use trusted third-party hosting or infrastructure providers (e.g., cloud environment providers) strictly to maintain our services. These providers are bound by confidentiality agreements.
• Legal Compliance: We may disclose information if required by law, regulation, or legal process.

4. Meta Platform Compliance

In accordance with the Meta Platform Terms, for any data processed via Meta APIs:

• Purpose Limitation: We only use Platform Data for the specific purposes authorized by the user and permitted by Meta’s terms.
• Data Retention: We do not retain Platform Data longer than necessary for the authorized business purpose.
• Data Deletion: We provide a clear mechanism for users to request the deletion of their data. Requests can be submitted to the contact information listed below.

5. Data Security

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, loss, or misuse. This includes encryption of data in transit and at rest where applicable, and restricted access to sensitive system configurations.

6. Your Rights and Data Deletion

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information.

To request the deletion of your data or to exercise any other privacy rights, please contact us at: Email: privacy@q-bytes.com

We will respond to and process data deletion requests within the timeframe required by applicable law and Meta Platform Terms.

7. International Data Transfers

Quality Bytes is based in Israel. If you are accessing our services from outside Israel, please be aware that your information may be transferred to, stored, and processed in jurisdictions where our servers or service providers are located.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any material changes by posting the new policy on our website.